Amid the holiday hustle and bustle, it's easy to be swept away by the allure of big-box retailers...
We go above and beyond for our policyholders, demonstrating our commitment to providing exceptional service and support. For instance, when an insured experienced a devastating house fire in the middle of the night, our dedicated team sprang into action. Not only did we promptly respond to the emergency, but we also personally visited the policyholder, delivering a check the very same day to cover their immediate expenses.
This level of care and dedication is a true testament to our mission of being a trusted partner deeply embedded in the roots of our community. We prioritize our policyholders' well-being and strive to provide peace of mind during challenging times, ensuring they feel secure and supported. At Oakwood Mutual, we believe that genuine connections and personalized attention are at the heart of comprehensive protection.
In line with our commitment to exceptional service, Oakwood Mutual is excited to announce the launch of our new mobile-friendly Insured Portal. This innovative tool will grant your insureds quick access to their current policy information, saving time and money on labor. Once registered and logged in, the portal offers a range of benefits such as:
- Access to two full years of policy declarations, notices, and schedules
- Agency, mutual and policyholder contact information
- The option to conveniently pay premiums online
- Mutual employees will be able to monitor activity level on the dashboard
This digital initiative reflects our mission as a trusted partner, embracing technology to elevate the customer experience.
At Oakwood Mutual, being deeply rooted in the community is not just a statement; it's a way of life that we take immense pride in. Our commitment to the communities we serve goes far beyond merely providing insurance policies. We believe in actively contributing to the well-being and growth of the neighborhoods we call home.
One of the ways we demonstrate our dedication is through our support for local charities, volunteer fire departments, and the American Red Cross. We understand the importance of givingback to the community and helping those in need. As the primary sponsor of Decatur's annual Germanfest, we take great joy in celebrating the spirit of togetherness and cultural unity.
Additionally, we extend our support to local youth development by purchasing 4-H animals at multiple county fairs. Our participation in these events extends beyond financial contributions; it reflects our belief in supporting the next generation and contributing to our community's prosperity.
Connecting with Oakwood Mutual is not only simple, but it's also tailored to our valued agents! Our website offers convenient access to our location and agent network, enabling you to serve your clients quickly and efficiently. Our local agents genuinely care and understand the unique needs of policyholders, ensuring personalized attention and exceptional service.
At Oakwood Mutual, we are dedicated to empowering our agents with the tools they need to provide exceptional support and build long-lasting relationships based on trust and reliability. We offer an open door for communication, ensuring your queries and concerns are heard and addressed promptly. Our flexible rating options and wide underwriting appetite enable you to tailor coverage to the specific needs of your clients.
Moreover, we continually expand our range of endorsements, providing enhanced coverage options that cater to diverse requirements. Our positive claim service feedback underscores our commitment to efficient claims handling, ensuring your clients receive the support they need.
As a bonus, you can connect with us on Facebook and LinkedIn! Stay updated on the latest industry trends, company news, and valuable insights that can enhance your expertise and strengthen your client relationships.
At Oakwood Mutual, we deeply value the indispensable role agents play in our mission to be the trusted partner for policyholders, providing tailored insurance solutions, exceptional service, and prompt claims handling. Our vision is to be the trusted leader in protection solutions driven by expertise, innovation, creativity, and meaningful connections. As we move forward, rest assured that our commitment remains steadfast as your reliable partner, deeply embedded in the roots of our community. Embrace this journey with us, and together, let's build a secure future.